About SNMP trap notifications

The system can be configured to send system and application-specific alerts to a network management server using the SNMP protocol. This provides network administrators with the ability to quickly respond to hardware or software conditions that require action. Alerts are delivered as incoming trap messages to a network management application. The Administrator Interface remains the primary interface for managing a Unitrends system.

Unitrends systems come configured with a default destination of notifications.unitrends.com. This enables Unitrends to service our customers with proactive resolution of problems, if and when they arise. For example, if a disk drive on the system is failing, a trap is received by the SNMP manager at notifications.unitrends.com, allowing Unitrends to pro-actively dispatch a warranty request on the failed component (if the support contract on the system is up-to-date).

Through the use of the Unitrends SNMP agent and MIB, you can configure alerts to be sent to your own Remote Monitoring and Management (RMM) software.

To set up SNMP trap notifications

1

Select Settings > Clients, Networking, and Notifications > SNMP.

2

Select Add Entry to enter the destination address of the SNMP manager.

3

In the Destination field, enter the hostname or IP address for the trap destination.

If the management server hostname is used, it must be resolvable either using the hosts file on the system or using DNS.

4

The default Community is public. Edit this entry if necessary.

5

Verify that Send traps to specified destination is checked.

6

Click Confirm to add the destination.

7

Click Test to trigger a test SNMP trap.

The test trap is sent to all destinations that are enabled on the system.

8

If desired, click History to view all SNMP traps that have been triggered by the system.

9

Click Close to exit.