To configure email notifications from the Unitrends system
| 1 | Access the Set the email SMTP information step in the Setup Wizard |
OR
Select Settings > Clients, Networking, and Notifications > SMTP Server.
| 2 | Enter the fully qualified SMTP server name or IP address in the SMTP Server field. |
If a DNS record has not been configured for the system, use the IP address of the SMTP server.
| 3 | If you have an externally-hosted SMTP server that requires authentication, configure authenticated mail relay by checking the SMTP Server Authentication Required box and entering username and password credentials. |
Note: When using a non-local mail server or an internal SMTP relay configurations, we recommend using an authenticated mail user to prevent filtering issues (for example, cases where alerts are not sent to specific recipients due to filtering rules applied to unauthenticated connections or defined in the mail domain policy). Use a mail user service account that is exempt from routine password change to prevent email from being blocked or delayed.
| 4 | Enter a valid email address in the Test E-Mail Address field. |
| 5 | Click Next to save the settings and continue with the Setup Wizard. |
A test email is sent, confirming that the SMTP settings have been administered correctly. Firewall and spam filters can delay or prevent delivery. See your company network administrator regarding these issues.