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Email report recipients

After ensuring that the mail server settings are working properly, set up email recipients to receive reports and notices generated by the system, along with the option to receive PDF versions of the reports as email attachments.

Notes:   

• Notifications are sent through email when urgent attention is required. Notifications are sent to the email addresses configured in the System Report Mailing List.
• If you use replication, a Replication report is also available but must be configured through Replication. See Tune replication attributes on the source system. Note that you can use vaulting or replication, but not both. The Vaulting report is included in the System Report Mailing List.
ClosedTo configure email recipients
1 Access the Configure the report email addresses step in the Setup Wizard,
 
OR
 
Select Settings > Clients, Networking, and Notifications > Email Recipients.
2 Enter the email addresses in each recipient field as desired. To enter multiple recipients, separate the email addresses using a space.

Mailing List

Description

System Report Mailing List

Enter email addresses to receive alerts and notifications from the system.

Note:  Notifications are sent to the email addresses configured in the System Report Mailing List.

Examples include:

• Daily system status. This includes the System Status report (for one system) and the Management Status report (for a roll-up status of multiple systems). Note that your selection in the Navigation pane, when you configure the email recipients, determines which report you receive. Both of these reports are available in PDF format.
• Vaulting, if used. This includes the Securesync report. (Note that you can use vaulting or replication, but not both.)
• Windows Instant Recovery, if used. This includes the Recovery Verification report (for source or replicated target), Virtual Client Haled report, and WIR Failure report.
• Archive report. This is sent for every job upon completion (success or failure) if you check the E-Mail Report box under Archive Options when you perform or schedule an archive. This is sent as a notification.
• Change in Client Volumes. This is sent as a notification.
• Alerts, including capacity, licensing, and legal.

Schedule Summary Report Mailing List

Enter the email addresses to receive the Schedule report. This lists information about the last 24 hours of schedule events. The schedule must also be configured to send this report by checking the E-Mail Schedule Report box in the Advanced Execution Options area when creating a schedule. (See Enterprise backup procedures.)

Failure Report Mailing List

Enter the email addresses to receive the Schedule Failure report. This is sent when there is a failed schedule event during the previous hour. The schedule must be configured to send this report by checking the E-Mail Failure Report checkbox in the Advanced Execution Options area when creating a schedule. (See Enterprise backup procedures.)

This report does not include non-scheduled events like on-demand backup, restore, etc.

3 Select an Email Report Format.

Choose Simple or Enhanced layout and style HTML output. For legacy-style reports, select Simple.

4 Check the Include PDF Report box to receive certain reports in PDF format as an email attachment. (This includes the System Status report, the Management Status report, the Schedule report, and the Schedule Failure report.)

Note:  The body of the email still contains the report, but there is also an PDF attachment. Some PDF versions of reports retain the Email Report Format you selected (simple or enhanced), but others are only available in enhanced format.

5 Click Next to save the settings and continue with the Setup Wizard, or click Close to save settings in exit without saving.