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Adding a Windows client

The table below describes the fields you must complete to add a Windows client:

Field

Description

Computer Type

Required. Select Windows.

Computer Name

Required. 15-character limit. The name must be resolvable using DNS or the host table of the Unitrends appliance.

IP Address

You can use DNS or IP to register the client. If not using DNS, an IP address is required.

• If using DNS, leave this field blank. Make sure both the client and the system have DNS entries and that reverse lookup is configured.
• If using DHCP for client IP address assignment, this field must be left blank. DNS must be configured. For details, see DNS settings.

Authentication

Do one of the following:

• If you will be push-installing the agent, authentication is required. Use the Establish trust option described below to enter credentials.
• If you have manually installed the agent, credentials are not supported. Uncheck the Establish trust box before adding the client.

Establish trust

Checking this box establishes trust between the client and the Unitrends appliance using new or existing credentials. Leave this box unchecked if you have installed the Windows agent manually.

• Click Create New Credential or, if available, Use Existing Credential. If using new credentials or editing existing credentials, enter an Administrative Username and Password. The credentials must have local system administrator privileges.
• You must enter a domain if the computer has been setup in a Windows domain.

Use default credentials

This box can only be checked if default credentials have been configured. To use default credentials check the Establish trust box and the Use default credentials box. The default credentials must have local system administrator privileges.

Options

 

Enable this computer to be protected...

Checked by default. This box must be checked in order to protect the client. (If you uncheck this box, the client will not be available for backup or restore.)

Automatically create a backup schedule for this computer...

Optional. Checking this box creates a file-level backup schedule for the client and executes it immediately. If desired, uncheck this box and create your own backup schedules at any time.

All backups performed on this computer are to be replicated...

Optional. Check this box to replicate this client’s file-level backups to an off-site Unitrends appliance for disaster recovery purposes. Applicable only if you have a replication system or Unitrends Cloud service.

Note:  This option is not available for applications such as SQL, Exchange, and Oracle. Application databases must be configured for replication individually. For details, see Configuring backups for replication.

All backups performed on this computer are to be encrypted.

Optional. Check this box to encrypt all the data protected for this client using an AES-256 bit algorithm. Applicable only if the system is licensed and configured for encryption. See About encryption for details.

Advanced options

Optional. Check this box to configure the client’s priority:

Select a priority of high, medium, or low for the client. Backups for high priority clients are run before those of medium and low priority.

Note:  The Use SSL... box is not used.

If you see the following error message,

"If repeatedly experiencing errors, please download and install the latest agent release on your Windows server from the Unitrends website. After installation, uncheck 'Establish Trust' when setting up your client."

the agent could not be installed due to authentication issues. Install the agent manually (see the Windows Protection chapter), then add the client without checking the Establish Trust box.