Installing and updating the Mac agent

Before adding a Mac asset to the Unitrends appliance, you must install an agent. The Mac agent enables you to back up, verify, and recover Mac server data.

Once the agent is installed, you can update to a newer agent version using these same installation procedures. It is not necessary to remove the old agent. If an agent is already installed, you have the option to save any custom agent settings during installation.

Use the procedures in this section to install or update the Mac agent.

Before installing a Mac agent:

• Make sure your Mac system is running a supported version listed in the Unitrends Compatibility and Interoperability Matrix.
• Add the Unitrends appliance name to the local host table or set up the TCP/IP system to use DNS with the Unitrends appliance.
1 Log in to the Mac machine as user root.
2 Download the applicable Mac agent from the Unitrends Downloads page (https://helpdesk.kaseya.com/hc/en-gb/articles/4407526882193-Unitrends-Downloads) to the Mac machine.
3 Change to the working directory where you have saved the agent, and run the command ls -l to view the installer file and determine whether you have execute permission. If necessary, add execute permission using the command:

# chmod +x <file_name>

4 Begin the installation be executing the file:

# sudo ./<file_name>

5 When a list of distribution files is presented, press Enter to continue.
6 Specify the directory location where the agent will be installed or press Enter to accept the default directory (/usr/local/bp for the 9.0.0 agent or /usr/bp for 8.0.0 and earlier agents).
7 Enter the hostname of the Unitrends appliance.
8 If using a firewall, enter y when asked if the client and the server (backup appliance) are separated by a firewall. This forces data communication to use port 1745.
9 When prompted, press Enter. Your agent installation is complete.

Once you have installed the agent, you are ready to add your Mac asset to the Unitrends appliance. For details, see To add an agent-based asset.