Installing and updating the Novell Netware agent

Before adding a Novell Netware asset to the Unitrends appliance, you must install an agent.

Once the agent is installed, you can update to a newer agent version using these same installation procedures. It is not necessary to remove the old agent. If an agent is already installed, you have the option to save any custom agent settings during installation.

Use the procedures in this section to install or update the Novell Netware agent.

The Novell Netware agent enables you to back up, verify, and restore Novell Netware server data.

Before installing a Novell Netware agent:

• Make sure your Novell Netware machine is running a supported version listed in the Unitrends Compatibility and Interoperability Matrix.
• Add the Unitrends appliance name to the local host table or set up the TCP/IP system to use DNS with the Unitrends appliance.
• Verify that the Novell Storage Manager Service (NMS) package has been installed on the Novell Netware machine. This package is installed by default with Novell 6.5. SP3 and above. If running a prior version of Novell, you must install this package separately.

Protecting Novell NetWare with Unitrends has the following restrictions:

• When restoring NetWare client backups from a backup copy, the backup copy must be restored in its entirety.
• File-level backups using TSA must be restored to a NetWare client.

Protecting Novell NetWare version 5.1 with Unitrends does not support the following functionality:

• TSA GroupWise backups
• Bare Metal Optimizer
• eDirectory backups
• Servers with legacy file system (LFS) volumes only supports DOS 8.3 filenames.

Protecting Novell NetWare version 6.0 with Unitrends does not support eDirectory backups.

The Unitrends agent must first be installed to a Windows Server and then pushed to the Novell client. The following procedures guide you through the process.

1 Mount the Novell Server on the Windows Novell client .
2 Copy the Novell agent bp_nov.exe file to the Windows Novell client. (Download the agent from the Unitrends Downloads page at https://helpdesk.kaseya.com/hc/en-gb/articles/4407526882193-Unitrends-Downloads.)
3 On the Windows Novell client, run bp_nov.exe.
4 When asked for the destination drive and directory on the NetWare server, enter:

# <mapped_drive_letter>:\TMP\BP

5 Select Full Installation.
6 The Unitrends Novell NetWare agent is copied to your Novell server.
7 After the copy is complete, go to the Novell server and run the following command at a console prompt:

# SYS:\TMP\BP\bpinstall.ncf

8 Go to the Backup Professional Installation screen.
9 The installation screen asks where you want to install. Select Yes to select the default sys:\bp.
10 If the version of Novell supports eDirectory backups, you are asked: Do you want to install the eDirectory Backup Before Command? (Press Y or N).

This requires the dsbk utility to be installed. If it is not present, select N or download it before continuing.

11 The installation provides an option to configure the GroupWise database paths. If the database backups will be managed outside of the system agent, this configuration may be skipped.
12 Select Enter to accept the default ports and autoexec.ncf settings.
13 To load the protection software on the Novell sever, run the following command:

# LOAD SYS:\BP\bps.nlm

During the LOAD process, SMS-TSAs based backups and restores are enabled. It is recommended to use the credentials for the full context administrative user account. At this time the Admin password must be provided to enable SMS-TSA based backup. You are given an option to store the password in an encrypted state on the Novell server. This allows the bps service to auto-log in when there is a reboot or if the service is ever manually loaded.

14 If the password changes, you will be prompted for the password the next time the bps service loads.

If you choose not to store the password, you will be prompted to enter it whenever the bps service loads.

The Unitrends Novell NetWare agent has been installed on your Novell server. You are ready to add your Novell Netware asset to the Unitrends appliance. For details, see To add an agent-based asset.