File-level backups are performed using the core Windows agent. The core agent needed depends on the client’s operating system. If push-installing the agent, the system automatically installs the required core agent. If manually installing the agent, go to the Unitrends Downloads page (https://support.unitrends.com/go/downloads) to access the core agent for your operating system. For a complete list of supported Windows operating systems, see the Unitrends Compatibility and Interoperability Matrix.
To create the ISO media used to perform image-based hot bare metal backups for Windows XP, 2003 and later clients, an additional agent called Unitrends_BareMetal.msi must also be installed. This bare metal agent is not used for the integrated hot bare metal feature available on Unitrends 7.4.0 and later systems. For a description of image-based and integrated hot bare metal, see Windows Bare Metal Protection.
Before installing the core agent, see Windows agent requirements. For agent installation and update procedures, see the following:
| • | Push installing the Windows agents |
| • | Manually installing the Windows agents |
| • | Updating the Windows agents |