Installing the Windows agent

To protect a Windows asset, you must install a lightweight agent on the Windows machine. This Windows agent is required to run file-level, image-level, and application backups. Depending on the asset's operating system and configuration, the agent can be push-installed by the appliance or installed manually. Push install is recommended to reduce setup time. Once a Windows asset is set up for push install, agent updates can also be pushed, reducing maintenance time.

To install the Windows agent, start by reviewing the Windows agent requirements, then install the agent as described in Push-installing the Windows agent or Manually installing the Windows agent.

NOTE  If you have trouble installing the agent, look at the application messages in the Windows event viewer to address the error. For details, see this KB article: Troubleshooting Windows event IDs.